Axeom Content Studio
Refund policy
No refunds, except one: if we miss our delivery deadline (your first video within 2 business days of your shoot, the full month within 7 business days, once you have done your part), we refund that month's fee. Cancel at least 7 days before your next bill and keep everything we made.
Last updated November 9, 2026.
Content Blitz monthly plans
Content Blitz is a monthly plan. You can cancel at least 7 days before your next bill and you keep everything we made for you. We do not refund a month that has been billed, except under our on-time promise below.
Our on-time promise
After your shoot ends, you get your first video within 2 business days and the full month within 7 business days (weekdays, not counting U.S. federal holidays). If we miss either deadline, we refund that month's fee.
The promise applies when you have done your part: intake form and kickoff call done, scripts approved or the 48 hours passed, and you arrived on time. It covers the first delivery, not revisions. If we move a shoot, the clock starts from the new date. The full text is in the client agreement you accept before you pay.
How to cancel
Email info@axeom.com at least 7 days before your next bill date and tell us you want to cancel. That is the route the client agreement sets. If you tell us later, the next month is billed and you still get it.
Studio sessions
Studio recording sessions follow the booking and cancellation policy.